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Community Trust & Account Protection
Hire a Talent
Payment & Billings
Projects & Missions for Talents
Subscriptions & Credits
Creating a Project
How to create and post a project.
Understanding Packages and Options
What are packages, and how do they benefit you?
How to choose the best options for your project.
Communicating with Talent
Can you continue exchanging messages after the mission is completed?
Best practices for maintaining clear and professional communication.
Managing Delays and Unresponsive Talent
What to do if your Talent does not respond.
Steps to take if your mission is delayed.
Purchasing and Refunds
How does purchasing on the site work?
Steps to request a refund if needed.
Understanding payment and refund receipts.
Providing Clear Mission Instructions
How to give clear and effective instructions to ensure quality results.
Examples of good instruction practices for smooth collaboration.
Handling Issues and Disputes
What to do if the delivery does not meet your expectations.
How the dispute resolution process works on the platform.
Tracking and Understanding Mission Statuses
What are the different statuses of a mission, and what do they mean?
How to monitor the progress of your project effectively.
Tips for a Successful Hiring Experience
Best practices for selecting the right Talent for your needs.
How to ensure a positive outcome for your project.