Communicating securely and professionally on the platform ensures a positive and safe experience for all users. Always use the platform’s internal messaging system to keep a record of your interactions and protect your privacy. When exchanging messages, maintain a polite and professional tone, focusing on clear and concise language to avoid misunderstandings.
Sensitive personal information, such as your email address, phone number, or financial details, should never be shared outside the platform. Confirm important project details, such as:
- deadlines
- payment terms
- deliverables
in writing to create a clear understanding between you and the other party.